Will Chennai Netters confirm ?
This is not a spam. I called citibank and confirmed.
This applies to all those who have a citibank credit
card issued in India. Guys just check out your credit
card statments for the
month of August 2001 if you are a Citi Credit card
holder in India. You might see four entries:
"Suraksha Admin Charge reversal: 15.00 Credit"
"Suraksha Administration Charge: 15.00 Debit"
"Service tax @ 5%: 0.75 Debit"
"Reversal of service tax: 0.75 Credit"
It appears like they made a mistake and corrected
it. But it is not.From next month Citi is making you
pay Rs 204/- p.a.> for an insurance cover that you are
not aware of. What Citi is doing is that it is putting
up a couple of debit
credit enteries on its credit card statments, for an
insurance scheme it has worked out with Tata-AIG.
They are saying that the first 3 months they
will give you free protection. After the first 3
months the Inusrance cover becomes paid.
Now here is the interesting part, unless you
withdraw from the Insurance cover by ringing up the
Citiphone or writing> to them you are> automatically
enrolled into the insurance. And where is it given
that you have to withdraw but in one small corner of a
mailer> which is bound to be
missed if you read it in the first place!
Irrespective of the merits of the insurance cover I
feel that the> scheme is unethical as I have not given
a debit authority to Citi.
I wonder if Citi would be happy if I send them some
30 mailers in a year and in one of them in some
innocent corner say that> unless Citi gets back to
me by the end of this month all Citi properties
world wide are mine.
> If even half Citi's 1.3 million card holders pay Rs
> 17/- per month
> for one year Citi makes a cool Rs 13.26 crores
without
> the customer
> knowing that he has paid for this. And given the
state
> of consumer courts
> Citi would walk away with this huge amount for no
kind
> of value additions.
> I feel given the size of the companies involved it
is
> a nasty way of
> selling something and is the over zealous ways of a
> harried executive.
>
> Pl ring up and get the scheme cancelled if you are
not
> interested
> and pass this mail to others who you think are
holding
> Citi cards.
>
> Atleast let us be aware of the things we do as
> consumers!
> --
> Aravinda Naik.
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